Welcome
Welcome to TobaGrown's Privacy Policy for our website (the “Site”), operated by TobaGrown (referred to as “TobaGrown,” “we,” “us,” or “our”). Protecting your privacy is a top priority for us. This policy outlines how we collect, use, and share your personal information when you interact with us, the Site, and our related services (collectively, the “Services”). Please note that we may update this Privacy Policy periodically, so we encourage you to review it regularly to stay informed about our practices.
Personal Information
We gather personal information directly from you when you contact us, provide identification for verification, or engage with our services. The types of personal data we collect include your contact details (name, address, email, phone number), biographical information, user account credentials (username and password), payment details, and any information you share through feedback, inquiries, or complaints. We use this information to verify your age, facilitate account registration and access, process transactions, deliver products where applicable, send promotional offers (if you opt-in), analyze our website and services for improvements, better understand customer needs, serve targeted advertisements, respond to your inquiries, complaints, or feedback, and for other purposes we disclose to you at the time of collection.
Sharing Information
We may share your personal information with third-party service providers who help us operate the Site and deliver our Services, such as verifying identities, processing payments, hosting data, and marketing, with these providers bound by contracts to protect your information and use it only for specified purposes. Additionally, we may share information with our business and promotional partners to send you updates about products and services via email, phone, or other methods, and you can opt out of receiving such communications at any time.
Use of Cookies & Other Technologies
When you visit and use our Site, we collect technical information including cookies, IP addresses, and analytics data. Cookies—persistent and session—help us personalize content, improve navigation, and deliver targeted ads via third-party networks; they are generally accepted by browsers, but you can disable or customize them. We also collect IP addresses to troubleshoot, monitor site performance, enforce policies, and protect our services, usually without linking them to personal details unless necessary for compliance or security. Additionally, third-party analytics providers like Google track usage patterns such as visit frequency, page preferences, and overall performance to help us enhance your online experience.
Security & Information Storage
You can access, update, and modify your personal information by requesting details about the data we hold, how it is used, and with whom it has been shared; if you find any inaccuracies or wish to make changes, we will address your requests accordingly. To opt-out of promotional emails from TobaGrown, simply click the “unsubscribe” link at the bottom of our emails or contact us directly via email to remove yourself from our mailing list.